Getting the IRS on the phone is tough. Wait times could go up next year

Get the Full StoryEarlier this month, the IRS began layoffs that could end up cutting as many as 20,000 staffers up to 25 of the total workforce.

Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected to get worse next year with staffing cuts that could slash the workforce considerably.

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